bs8 Privacy Policy
Your privacy matters to bs8. This policy explains exactly what personal data we collect, why we collect it, how we protect it, and the rights you have over your information.
1. Introduction & Scope
This Privacy Policy ("Policy") describes how bs8 ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal information you provide when you register, use, or interact with the bs8 online gaming platform at bs8.lat. This Policy applies to all players, visitors, and users of bs8, regardless of whether they access the platform via a mobile browser, desktop browser, or any other means. By registering an account or continuing to use the bs8 platform, you acknowledge that you have read, understood, and accepted the practices described in this Policy.
bs8 is committed to handling your personal data responsibly. We collect only the information that is necessary for the purposes outlined in this Policy, and we process it fairly, transparently, and securely. This Policy should be read in conjunction with the bs8 Terms & Conditions, which together govern your use of the platform.
256-bit SSL
All data in transit is encrypted using industry-standard SSL.
Secure Storage
Player data is stored on secured servers with restricted access.
No Data Sales
We never sell your personal data to third parties for marketing.
Your Rights
Access, correct, or delete your data at any time by contacting support.
bKash & Nagad Safe
Payment data processed via bKash and Nagad is handled by certified processors only.
Contact Us
Privacy questions answered within 2 business days via [email protected].
2. Information We Collect
bs8 collects personal information at various stages of your interaction with the platform. The categories of personal information we collect include, but are not limited to, the following:
- Registration data: your full name, date of birth, registered mobile number, and any username or display name you choose at the time of account creation.
- Identity verification documents: government-issued photo identification (National ID card, passport, or driving licence) and proof of address where KYC checks are triggered.
- Financial data: the mobile number associated with your bKash, Nagad, Rocket, or Upay account; transaction amounts; deposit and withdrawal history on bs8. We do not store your full bKash or Nagad PIN.
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and session duration data collected automatically when you access the platform.
- Gaming and behavioural data: bet history, game session logs, wagering patterns, bonus usage, and any communications you send to bs8 customer support via live chat or email.
Where you voluntarily provide additional information — for example, during a responsible gaming self-assessment or in correspondence with bs8 support — that information is also collected and retained in accordance with this Policy. You are not obligated to provide information beyond what is required for account registration and identity verification, but failure to provide required information may limit your ability to use certain features of the bs8 platform, including the processing of withdrawals.
3. How We Use Your Information
bs8 uses the personal information it collects for the following purposes:
- To create and manage your bs8 account, verify your identity, and process your registration in compliance with our age-verification requirement (21+).
- To process deposits and withdrawals via your registered bKash, Nagad, Rocket, Upay, Visa, or Mastercard payment method, and to maintain accurate financial records of all transactions on your account.
- To deliver the gaming services you have requested, including sports betting (cricket BPL, IPL, T20 World Cup, football, and kabaddi), live casino, slots, crash games, and any other gaming products available on bs8.
- To detect, investigate, and prevent fraud, money laundering, underage gambling, bonus abuse, and other prohibited conduct in accordance with our Terms & Conditions.
- To communicate with you regarding your account status, withdrawal approvals, security alerts, and responses to your customer support enquiries. We may also send you promotional communications about bs8 offers and bonuses where you have opted in to receive such communications.
- To improve the bs8 platform by analysing aggregate gaming behaviour, platform performance metrics, and user experience data. This analysis is conducted on anonymised or pseudonymised data sets where possible, and never involves the sale or transfer of individually identifiable data to third parties for commercial purposes.
4. Legal Basis for Processing
bs8 processes your personal data on the following legal bases, which together ensure that our data processing activities are lawful, fair, and transparent:
📜 Consent
Where you have given explicit consent — for example, by accepting these Terms & Conditions and this Privacy Policy at the time of registration, or by opting in to receive promotional communications — we process your data on the basis of that consent. You may withdraw consent for optional processing activities at any time by contacting bs8 support.
🤝 Contractual Necessity
The processing of your registration data, payment details, and gaming activity records is necessary for bs8 to fulfil its contractual obligations to you as a registered player — including account creation, payment processing, and the delivery of gaming services.
🏛️ Legal Obligation
Certain processing activities — in particular, identity verification (KYC), transaction monitoring, and the retention of financial records — are required by applicable anti-money laundering and know-your-customer obligations. bs8 must comply with these obligations regardless of your individual preferences.
5. Sharing Your Information
bs8 does not sell, rent, or trade your personal information to or with any third party for marketing or commercial purposes. Your personal data may be shared only in the following limited circumstances, and solely to the extent necessary for the purpose identified:
- Payment processors: your payment account details (bKash, Nagad, Rocket, Upay mobile number; Visa or Mastercard card details) are shared with the relevant payment service providers solely for the purpose of processing your deposit or withdrawal transaction. These providers are bound by their own data protection obligations and may not use your data for any other purpose.
- Identity verification providers: where KYC verification is required, your identity documents may be shared with a certified identity verification service provider. These providers process your documents only for the purpose of confirming your identity and age, and are contractually prohibited from using your data for any other purpose.
- Game providers: aggregate, non-personally-identifiable gameplay data may be shared with certified game providers (including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) for the purpose of game integrity auditing and RTP certification. No individually identifiable personal data is shared with game providers.
- Law enforcement and regulatory authorities: where bs8 is required by applicable law, court order, or competent regulatory authority to disclose personal data, we will comply with that requirement. Where legally permissible, we will notify you of such a disclosure.
In all cases where personal data is shared with a third party processor or service provider, bs8 requires that party to implement appropriate technical and organisational security measures to protect the data, and to process it only in accordance with bs8's written instructions and applicable data protection principles.
6. Payment Data & Financial Information
bs8 handles payment and financial data with the highest level of care. When you make a deposit via bKash, Nagad, Rocket, or Upay, the transaction is processed by the payment provider's own secure infrastructure. bs8 does not receive or store your bKash or Nagad account PIN, your mobile banking login credentials, or your Visa or Mastercard CVV number. What bs8 retains is the mobile number associated with your payment account and a record of the transaction amount and timestamp for financial record-keeping and AML compliance purposes.
All financial transaction records on bs8 — including deposit receipts, withdrawal records, bonus crediting logs, and balance adjustment entries — are retained for a minimum of five (5) years from the date of the transaction, in accordance with standard financial record-keeping obligations. These records are stored securely and are not shared with any party except as required by law or as described in Section 5 of this Policy.
🔒 Transaction Security
All financial transactions between your bKash, Nagad, Rocket, or Upay account and bs8 are processed over an encrypted connection. bs8 uses 256-bit SSL/TLS encryption on all platform pages, meaning that data transmitted between your device and the bs8 server cannot be read by any third party intercepting the connection.
7. Cookies & Tracking Technologies
bs8 uses cookies and similar tracking technologies to enhance your experience on the platform, to maintain session state, and to analyse platform usage patterns. The types of cookies we use include:
- Essential cookies: these are strictly necessary for the bs8 platform to function correctly. They maintain your login session, remember your language preference, and ensure that your basket of active bets or game session is preserved as you navigate between pages. Essential cookies cannot be disabled without breaking core platform functionality.
- Analytics cookies: these cookies collect aggregated, anonymised data about how players use the bs8 platform — for example, which game categories are most visited, how long players spend on particular sections, and which device types generate the most traffic. This data is used solely to improve the platform and is never used to identify you individually.
- Preference cookies: these cookies remember optional settings you have configured on bs8, such as your preferred display language and any responsible gaming limits you have set. They are not used for tracking or profiling purposes.
You may manage cookie preferences through your mobile browser's settings. Disabling essential cookies may prevent the bs8 platform from functioning correctly. bs8 does not use third-party advertising or behavioural targeting cookies.
8. Data Retention
bs8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The specific retention periods that apply to different categories of your personal data are as follows: account registration data is retained for the duration of your account and for five (5) years following account closure; financial transaction records are retained for five (5) years from the date of the transaction; identity verification documents are retained for five (5) years from the date of verification or from account closure, whichever is later; customer support correspondence is retained for two (2) years from the date of the last communication.
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any identifiable individual. Where technical constraints make immediate deletion impractical (for example, in the case of backup storage systems), the data is isolated from active processing and deleted at the next scheduled purge cycle.
9. Data Security Measures
bs8 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit, encrypted storage for all personal data at rest on our servers, strict role-based access controls ensuring that only authorised bs8 personnel can access personal data on a need-to-know basis, and regular security assessments of the platform's infrastructure.
Despite our best efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, bs8 will notify affected players as soon as reasonably practicable and will take all reasonable steps to mitigate the impact of the incident.
🔐 SSL Encryption Active
The bs8 platform uses 256-bit SSL/TLS encryption on every page. You can verify this by looking for the padlock icon in your mobile browser's address bar when visiting bs8.lat. If you ever see a security warning when accessing bs8, please contact support immediately before entering any personal data.
10. Your Data Rights
As a player on the bs8 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact bs8 support via live chat or by email at [email protected]. bs8 will respond to all verified data rights requests within a reasonable timeframe:
- Right of Access: you have the right to request a copy of the personal data bs8 holds about you, including account details, transaction history, and any identity verification records.
- Right of Rectification: if any personal data bs8 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that certain data (such as your registered name and date of birth) may require identity verification before corrections are made.
- Right of Erasure: in certain circumstances, you have the right to request that bs8 delete the personal data it holds about you. This right is subject to bs8's legal obligations to retain certain categories of data (such as financial transaction records) for the minimum retention periods described in Section 8 above.
- Right to Restrict Processing: you have the right to request that bs8 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being investigated.
- Right to Data Portability: where technically feasible and where processing is based on your consent or on contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: you have the right to object to the processing of your personal data for direct marketing purposes at any time. You may opt out of promotional communications by contacting bs8 support or by following the unsubscribe instructions in any marketing message you receive from bs8.
bs8 will acknowledge receipt of all data rights requests promptly. Requests will be fulfilled within a reasonable period, subject to identity verification to confirm that the request is being made by the data subject themselves. There is no charge for exercising your data rights in standard circumstances.
11. Children's Privacy
The bs8 platform is strictly intended for use by adults aged 21 and above. bs8 does not knowingly collect personal data from any individual under the age of 21. All players are required to confirm their age at the time of registration, and bs8 operates a robust age verification process to prevent underage access to the platform.
12. Third-Party Links
The bs8 platform does not contain links to external third-party websites for advertising or commercial purposes. All navigation on bs8 remains within the bs8.lat domain. Game content is delivered by certified third-party game providers (including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) within the bs8 platform interface — these game providers operate under their own data protection policies in respect of any data they independently collect within their game environments. bs8 is not responsible for the privacy practices of any third-party game provider in respect of data they independently collect.
13. Changes to This Privacy Policy
bs8 reserves the right to update or amend this Privacy Policy at any time. Where a material change is made to the way in which we collect, use, or share your personal data, we will notify active players by posting a prominent notice on the bs8 platform or by contacting them via their registered mobile number. The date of the most recent revision is always shown at the top of this Policy.
Your continued use of the bs8 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should close your account by contacting bs8 support and withdraw any remaining balance before doing so.
14. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bs8 holds about you, you may contact the bs8 support team at any time via live chat on the platform, which is available 24 hours a day, 7 days a week. Written enquiries may be directed to our support email address: [email protected]. Please note that this email address is provided for correspondence purposes only and is not a clickable link. bs8 aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 2 business days (Bangladesh Standard Time, UTC+6).
bs8 does not have a physical office address that is open to the public. All player communications are handled through the platform's live chat system and the support email address listed above. For responsible gaming support, please visit the Responsible Gaming page, which contains detailed guidance on the self-exclusion, deposit limit, and session time-out tools available to all bs8 players.
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